Environment Management

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Infrastructure / Network Assessment(s)

A network assessment is a detailed report and analysis of an organisation’s IT infrastructure, security, processes, management, and performance. The purpose of an assessment is to identify the areas that need improvement and to get a detailed overview of a network’s current state. Thus, helping companies in making informed business decisions.

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Live Monitoring / Alerting

Real-time monitoring is the delivery of continuously updated data about systems, processes or events. Such monitoring provides information streaming at zero or low latency, so there is minimal delay between data collection and analysis. It enables quick detection of anomalies, performance issues and critical events.

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DLP strategy assessment / Management

We meet with the key stakeholders of the organization to understand the high-risk data. We review the current DLP implementation as per industry standards and best practices. Gain an understanding of the current state, including challenges, and use cases. Define a strategy and roadmap to deploy DLP solution across the customer’s environment.

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License / Account Management

Software license management is the method that organizations implement to keep track of software they use, as well as how and where they use it. This practice is vital for ensuring efficiency and compliance with software license terms and agreements. Every company uses software and needs a way to track its software licenses.

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Patch / Update management

Patch management is the process of applying vendor-issued updates to close security vulnerabilities and optimize the performance of software and devices. Patch management is sometimes considered a part of vulnerability management. In practice, patch management is about balancing cybersecurity with the business's operational needs.

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Preventative maintenance

A time-based approach schedules a preventive maintenance task using a set time interval, such as every 10 days. Other examples include triggering preventive maintenance (like a regular inspection of critical equipment) on the first day of every month or once in a three-month period.

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DR strategy assessment / Management

Developing a DR strategy is critical for IT organizations planning to achieve business continuity. This research provides guidance on business and architectural aspects that technical professionals must document to define and communicate their strategy and includes a downloadable template.

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Mobile Device Management

Whether a cloud-based or on-premises model, an MDM solutions should allow an organization to see endpoints, users and everything in between. A good mobile device management software solution will: Save time; Improve efficiency; Increase production; Increase security; Ease of overall mobile management system


User Services

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Account Creation / management


Account management is the practice of providing customers with service, support and improvement opportunities to increase their consumption of a product or service and maximize retention, cross-sell and upsell opportunities within the customer base.

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New Equipment setup / Configuration


Getting ready to have new equipment installed in your plant? Industrial equipment installation, whether in a brand-new production line or for an existing line, can be challenging. To make the process as easy as possible and to save yourself time and money, we’ve created a comprehensive list of steps to take before any new machine is installed.

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User / Equipment moves (Interoffice)


Python has a design philosophy that emphasizes Workers across your organization go through over a hundred messages and emails on a daily basis. One of the emails is an interoffice memo or interoffice memorandum sent by one of the executives in the office.

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User Offboarding

User Account Offboarding is the process used to revoke accounts and access from departing employees. Offboarding is a critical step for secure and compliant identity management.

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Patch / Update management

Patch management is the process of applying vendor-issued updates to close security vulnerabilities and optimize the performance of software and devices. Patch management is sometimes considered a part of vulnerability management. In practice, patch management is about balancing cybersecurity with the business's operational needs.

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Equipment Repurposing

The use of a piece of equipment for a different purpose—is a third option. It does not bring cash in from a sale, but it can keep cash from flowing out for a purchase. It also obviates the need for the expenditure of energy required to recycle the

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User / Equipment moves (multi office)

Office movers are trained to quickly and safely move business furniture, equipment, and sensitive files. Moving exposes valuable equipment to loss and damage, but a professional commercial moving company helps you organize, plan, and execute your office move while limiting your risks. Great Guys Moving enables you to find movers near you that specialize in office relocations. Whether you’re relocating to another floor in the same building or moving your business out-of-state, these top-tier logistics experts can make your business’ transition a smooth one.

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On-site and Remote Tech Support

On-site support refers to technical assistance that is offered at your premises. The biggest advantage of this style of technical support is that the support offered is that of company employees who are familiar with the product/service. On the other hand, remote support is convenient for both the customer and service provider.

Infrastructure Services

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Server Installation / Configuration

the factors to consider when selecting the server hardware, such as performance, scalability, reliability, cost, etc. Compare the different server operating systems, such as Windows Server, Linux, macOS Server, etc.

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Network Hardware Installation / Configuration

Network configuration is the process of setting a network's controls, flow and operation to support the network communication of an organization and/or network owner. This broad term incorporates multiple configuration and setup processes on network hardware, software and other supporting devices and components.

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LAN / WAN Configuration / Management

It covers the implementation of Local Area Network (LAN) solutions and the Wide Area Network (WAN) hardware and software for client server architecture technology. This course focuses on the installation, security, and management of the LAN and the WAN and their connectivity to other systems and networks.

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Management Application Services

Application Management Services' definition refers to services of enterprise application management provided by various organizations to companies that need to outsource their enterprise application management processes.

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Networking Logic / Design / Maintenance

Logical Network Architecture - Networking Concepts and ... The logical network design is composed of segregated networks that are implemented physically using virtual local area networks (VLANs) defined by network switches. The internal network uses private IP address space (10.0. 0.0) for security and portability advantages.

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VPN / Remote Services Configuration / Management

Virtual private network (VPN) management feature allows IT admins to ensure that data from certain apps always goes through the specified Virtual private network . IT admins can also apply a setting such that a device is connected to the network only when VPN is connected.

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Network Administration

Network administrators work with hardware, software, computer infrastructures, and entire information systems and ensure everything runs sm,oothly and as designed. Typical tasks include setting up and upgrading new networks, identifying problems as they arise, and coming up with practical solutions.

Cloud Services

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Office 365 Configuration / Management


Digital marketing encompasses all marketing Microsoft System Center Configuration Manager (SCCM) is a Windows product that enables the management, deployment and security of devices and applications across an enterprise. Amongst other potential uses, administrators will commonly use SCCM for endpoint protection, patch management and software distribution.

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Cloud Backup Configuration / Support


Cloud backup—sometimes referred to as online backup or remote backup—is the process of backing up data to cloud-based servers. When you back up your data to the cloud, you're storing a copy of that data on one or more remote servers, which are owned and managed by a third-party cloud service provider.

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SharePoint Configuration / Management


Microsoft SharePoint is a browser-based collaboration and document management platform from Microsoft. Microsoft's content management system. It allows groups to set up a centralized, password-protected space for document sharing.

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Azure Cloud Services Installation / Support


Azure Cloud Services (extended support) is a new ARM-based deployment model for Azure Cloud Services. Cloud Services (extended support) has the primary benefit of providing regional resiliency along with feature parity with Azure Cloud Services deployed using Azure Service Manager.

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Server & Hardware Virtualization


Server virtualization is the process of dividing a physical server into multiple unique and isolated virtual servers by means of a software application. Each virtual server can run its own operating systems independently.

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Email Messaging Technologies


Electronic mail, commonly shortened to “email,” is a communication method that uses electronic devices to deliver messages across computer networks. "Email" refers to both the delivery system and individual messages that are sent and received.

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Backup and Disaster Recovery


If you rely on the data within your organization to run your business, then your productivity will suffer if that data is lost. The longer your data goes without being recovered, the longer your employees will be unable to perform. When this happens long enough, profits can suffer as a result.

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Office 365 Migrations


The Office 365 hybrid migration allows you to integrate Office 365 with your on-premises Exchange servers and your existing directory services. As a result, you can synchronize and manage user accounts for both environments.

Troubleshooting

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Desktop / Laptop hardware

Computer hardware includes the physical parts of a computer, such as the case, central processing unit (CPU), random access memory (RAM), monitor, mouse, keyboard, computer data storage, graphics card, sound card, speakers and motherboard.

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End User software / Applications

End-user Application means the software developed or modified by the Customer in which the Software is integrated pursuant to the terms of Section 6.2 and which is distributed by the Customer. Floating License means a license that enables Customer to use Software by a single unnamed user at a time.

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Printers / Scanners/ Fax machines

What Is a Fax? | Definition from TechTarget Fax machines scan a document, treating the text and images as a single fixed graphic image and converting it into a bitmap. In this digital form, the information is transmitted as electrical signals through the public switched telephone network (PSTN), using a standard analog telephone line.

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Server Software

The function of a server is to receive, store, and share data. Some of the most common types of servers include web servers, print servers, file servers, mail servers, application servers, and many more

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Mobile Device hardware / Software

Hardware and software are different from each other, but they also need one another in order to function. Let's look at an example of this using a smartphone. In this case, the hardware would be the physical phone itself, and the software would be its operating system and apps.

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Peripheral / Accessories

Peripheral devices connect with a computer through several I/O interfaces, such as communications (COM), Universal Serial Bus (USB) and serial ports such as serial advanced technology attachment (SATA) ones. Peripheral devices include the following: Mouse. Keyboard. Printer.

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Server Hardware

Server (hardware): a hardware-based server is a physical device connected to a computer network on which one or more software-based servers run alongside the operating system. An alternative term for a hardware-based server is host. In principle, any computer can be used as a host with server software.

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Infrastructure Management Solutions

IT infrastructure management service (IMS) is about administering and managing technology, information and data in a proactive way. Its scope ranges from the desktop to networking, storage, data, security and cloud-based services - not forgetting the people employed to keep everything working.

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